This Privacy Policy explains how we use any personal information we collect about you when you attend the salon for a treatment.



  • What information do we collect from you?

  • How will we use the information about you?

  • Marketing

  • Access to your information and correction

  • Changes to our privacy policy

  • How to contact us


What information do we collect from you?


We are required to collect certain information from all of our clients in relation to your treatment.  We will always ask for your name, address, telephone number and date of birth, contact telephone number and any medical information such as medication you are currently taking or any health issues.


How will we use the information about you?

This information is required to ensure that we can perform the treatment you requested.  Certain treatment cannot be carried out if you have any contraindications that would mean that you could either suffer a serious side effect or could cause you to have a reaction and certain medications can cause a reaction to some of the products we use therefore we need to ensure that our clients will be safe and enjoy their treatment.  Some of the questions asked in your consultation form may seem personal but for the safety of both clients and staff we need to ask.

In the case of any issues in relation to your treatments we may need to contact our insurance company at which point we would be required to provide your personal and medical information detailed on your client record card and we may also need to pass this onto any legal entity if required.  In this instance you will be informed by us before any details are passed on.



We will store your information on our online booking system, Fresha.  Only your contact details will be on this system, your personal medical information will never be put on our online booking system.  Should you choose to opt in then we will send you automatic appointment reminders and may on occasion send you information on special offers we may be running.  You may also be contacted via Fresha in relation to your appointment asking for you to provide a review.

We will never share your information with any other third party companies for any reason.


Access to your information and correction.

We are legally required to hold your personal information for 7 years.  However if at any point you believe the information we are holding is incorrect you may request to see this and either have it corrected, deleted or destroyed.  At each appointment you will be shown your record card and ask if the information we are currently holding is correct and we can make any necessary adjustments.


Changes to our privacy policy

We will keep our privacy policy under regular review and we will make you aware of any changes to our privacy policy via email or text.  This privacy policy was last updated on 25th April 2018.


How to contact us.

Please contact us if you have any questions in relation to our privacy policy or information we hold about you:

  • by email at

  • by phone on 01236 726129

  • come into the salon or write to us at Unit 2, 5 Main Road, Condorrat, Cumbernauld, G67 4BT